Delivery & Returns – Dazzling Earth Relics
Shipping
Dazzling Earth Relics is a UK-based online crystal, mineral, and fossil shop, carefully packing and shipping genuine specimens across the UK. All orders are securely packaged to protect delicate crystals, minerals, and fossils.
Processing Time:
Orders are processed within 1–3 working days.
UK Delivery:
•Estimated delivery: 2–5 working days
•Shipping costs are calculated at checkout based on weight and order size
Secure Packaging:
Each order is packed with care using protective materials suitable for fragile natural specimens. Our goal is to ensure your crystals and fossils arrive safely and in excellent condition.
Returns Policy
We accept returns within 14 days of delivery, in line with UK consumer regulations.
Returned items must be:
•Unused
•In original condition
•Securely packaged
Due to the natural formation of crystals and fossils, variations in colour, shape, texture, and inclusions are normal and are not considered faults.
Refunds:
Refunds are issued within 5–7 working days of receiving returned items.
To request a return, please contact us with your order number.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery. Include clear photographs so we can resolve the issue promptly.
Important Information
•All items sold by Dazzling Earth Relics are 100% genuine natural specimens unless clearly stated otherwise.
•Product images are representative of the quality and size described.
•Natural imperfections are part of the beauty of earth-formed materials.
For any questions about shipping, delivery times, or returns, please contact us.